- Key Responsibilities and Achievements
- Ensured the smooth operation of servers, networks, and IT systems, guaranteeing high uptime and availability
- Troubleshot and resolved complex technical issues, Ensuring prompt resolution of network-related
- Implemented proactive measures to prevent network outages, including regular backups, software
- Implemented a regular backup and disaster recovery plan, ensuring business continuity in the event of system failures
- Implemented a comprehensive IT asset management system, resulting in improved inventory tracking