Brandon Merced

Location

Colonia, NJ
Woodbridge, NJ
Education
    Rutgers University-New Brunswick
    September 2015 - May 2019
    degree
    Bachelor's
    major
    Information Technology (IT)
Work Experience
    Clic Technologies
    Customer Success Manager
    Remote, US
    April 2025 - October 2025
    company
    Clic Technologies
    title
    Customer Success Manager
    General Motors
    Project Manager
    Remote, US
    August 2021 - March 2025
    General Motors
    Junior Data Analyst
    Remote, US
    June 2018 - August 2021
    JFK Hackensack Meridian Hospital
    Customer Success Manager
    Edison, NJ, US
    July 2015 - June 2018
    JFK Hackensack Meridian Hospital
    I T Customer Service Representative
    Edison, NJ, US
    May 2013 - July 2015
Skills
Administrative OperationsAgile MethodologyAgilityApplication Programming Interfaces (APIs)AutoCADBasecampBudgeting SkillsBusiness EfficiencyBusiness Process ImprovementCapacity PlanningClinical WorksCollaborative SoftwareCultural ActivitiesCustomer Communications ManagementCustomer Relationship ManagementCustomer ServiceDashboardsData AnalysisData CleansingData SecurityData TransmissionsDecision Making SkillsDelivery of ProjectsEHealthEmployee OnboardingForecasting SkillsHealth CareHelp DeskHubspotInformation TechnologyInstructional DesignIssue Tracking SystemsJIRAKanbanKey Performance IndicatorsLeadershipLifecycle ManagementMarketingMicrosoft AzureMicrosoft TeamsNetworking SkillsPerformance ManagementPower BIPredictive Data AnalysisProblem SolvingProduct LinesProject ManagementPython (Programming Language)ReliabilityResource AllocationResource UtilizationRisk AnalysisSalesforce.ComScrum MethodologySearch Engine MarketingSelf MotivationService DeliverySlackSmartsheetSoftware as a ServiceSoftware SystemsSQL DatabasesStakeholder EngagementStakeholder ManagementStrategic ManagementSuccess Driven PersonSugarCRMSupply Chain ManagementTableau (Software)Technical SupportTrelloUpselling SkillsUser ExperienceVisualizationWorkflows