Brooklyn Spencer

Associate's

Business Administration

April 2 0 2 4

Waitress

- As I'm currently holding this position and broadening my skills daily, my main - The skill of organization, as well as communication is important in this job as the ultimate - As upselling is significant in the restaurant industry, my knowledge in marketing is utilized through recommending new dishes, such as specials, and new drinks we may offer - November 2 0 2 3 - January 2 0 2 4 - Choc O Pain, Hoboken, NJ - Barista - During my months of being a barista, I was responsible for coffee preparation, working at the bar, as well as customer service, stationed at the register - Aside from those two prime tasks, I prepared the bakery for opening, and closing, as well as inventory, and tracking sales - The skill of product-knowledge was predominant as it was crucial that I understood the menu, name of products, ingredients, brewing methods and the creation of each type of coffee - April 2 0 2 3 - August 2 0 2 3 - Olivia's Dining and Cocktails, Hoboken, NJ - Hostess - Employed in the capacity of a hostess position, I held the responsibility of greeting - Customer service mastery proved significant as it was up to me to create a warm and welcoming atmosphere for customers, enhancing their dining experience - The skill of teamwork was also principal as working in the restaurant industry could be very - August 2 0 2 2 - May 2 0 2 3 - JC Taekwondo and Kickboxing Academy, Jersey City, NJ - Front Desk Receptionist - While being a front desk receptionist at the martial arts academy, my duties included - During this job, I was taught the importance of marketing for a business, pushing deals to attract new customers, maintaining current ones, and promoting development and growth - Similar to my future experiences, clear communication between me and the customer that - July 2 0 2 2 - August 2 0 2 2 - Jersey City Mural Program - Assistant Artist - Working as an assistant artist, I collaborated with the Jersey City Mural Art Program and a plethora of artists from the city on a large-scale, community mural, based in Marion - Gardens, Jersey City - My creative insight was a big factor that assisted in completing the mural as I was able to propose new ideas for the painting, and help others in need when necessary