CARLEIGH BECKER
Location
Garden City, NY
Fort Salonga, NY
Education
S
Saint Joseph's University
August 2019 - November 2021
degree
Master's
major
Health Administration
S
Saint Josephs University
Work Experience
H
Hospital for Special Surgery
Patient Experience Advocate
Manhattan, NY, US
March 2022 - present
company
Hospital for Special Surgery
title
Patient Experience Advocate
overview
- Acts as a key liaison between leadership, physicians, and patients to drive quality
- Successfully manages 80+ patients monthly, navigating complex care scenarios
- Teaches skills in customer communication to lead successful interactions within
- Manages formal grievances and ensures alignment with the New York State
- Department of Health
N
NewYork Presbyterian Hospital
Administrative Assistant Office Coordinator
Manhattan, NY, US
July 2018 - March 2022
Q
Quality Medical Fitness Rehab
Exercise Assistant
Northport, NY, US
May 2017 - August 2018
R
RJ Industries
Summer Internship Company Liaison
Plainview, NY, US
May 2015 - August 2016
Skills
Ability to Speak in PublicAdministrative OperationsBrand AwarenessCardiologyCommunication SkillsComplex CareConcierge Services OperationsConflict ResolutionCooking SkillsCoordination SkillsCustomer Communications ManagementData AnalysisEvent ManagementHealth AdministrationHealth CareHospital AdmissionsKnowledge of HospitalityKnowledge of Labor RelationsLeadershipMedical Billing and CodingMedical CommunicationsMicrosoft OfficeMultidisciplinary ApproachNetworking SkillsObstetricsPatient AdvocacyPhilanthropyProject ManagementQuality ControlQuality ManagementReceptivityRehabilitationsRespiratory SystemsRisk ReductionSalesforce.ComSelf MotivationSkiingSurgical ProceduresTeam Management