Calvin Lee

Bachelor's

Psychology

Veteran Affairs

Occupational Therapist

- Spearhead collaborative effort with multiple departments to implement a new system reducing equipment delivery wait times by 30% improving patient outcomes and satisfaction - Reconfigure patient processing system with stakeholder buy-in to improve wait times by 17 - Design and deliver presentations to convey tasks and goals in cross functional team meetings - Identify KPIs in patient care and collaborate with team to develop process improvement plans for improved patient outcomes - Cultivate strong relationships with stakeholders through effective communication and rapport building skills - Facilitate smooth onboarding of new employees orienting them to essential resources, tasks, and systems - Collaborate with interdisciplinary team to develop and implement patient-centered care plans to meet quality standards and performance metrics - Communicate complex/abstract medical concepts to non-medical stakeholders - Proficient in Electronic Medical Records (EMR) systems with experience in accurate patient documentation and planning in compliance with HIPAA regulation and facility policy