Cameron Hillard

About Me

I am an educated professional looking to begin employment after relocating.

Location

Virginia Beach, VA
Education
    West Virginia University
    August 2007 - December 2011
    degree
    Bachelor's
    major
    Finance
    Midlothian High School
Work Experience
    CoStar Group
    Finance Customer Contact Center Specialist II
    February 2022 - January 2023
    company
    CoStar Group
    title
    Finance Customer Contact Center Specialist II
    overview
    - Corrected contract setup issues for Apartments.com, LoopNet and CoStar CRE listings - Processed service cancelations, resolved billing inquiries and updated customer contacts - Processed payments, prepared credit memos, and applied credits to customer accounts - Completed 55 cases per day via email correspondence and and answering inbound phone calls - Worked with Account Executives during and after sale to fix contract issues, issue credits, and correct invoicing - CRM systems: Oracle, Excel, SalesForce, Workday, LockBox, Navision and BillTrust
    East Coast Marketing
    Real Estate Manager
    June 2012 - January 2022
    Virginia Retirement System
    October 2019 - October 2020
    Verizon Wireless
    Solutions Specialist
    September 2017 - July 2019
    Bank of America
    Relationship Banker
    February 2016 - February 2017
Skills
Account MaintenanceAccounts ReceivableBanking ServicesBidding SkillsBilling ProcessesBusiness DevelopmentCall CentersCash Register OperationCiscoContract ManagementCustomer Account ManagementCustomer Relationship ManagementCustomer ServiceKnowledge of After-sales ServicesKnowledge of FinanceLeadershipMarketingMemosMentoringMetricsMicrosoft Dynamics NAVMicrosoft ExcelMicrosoft OfficeMicrosoft TeamsOracle ApplicationsReal EstateSalesSalesforce.ComService-Level AgreementTablet ComputersTelephone SkillsWireless CommunicationsWorkdayWork Orders
Volunteer
    goodwill
    March 2016 - June 2016
    American Red Cross
    March 2008 - March 2011
Leadership
    Capital One
    Event Coordinator
    February 2013 - March 2015
    Kappa Sigma
    Education Coordinator
    November 2009 - January 2011
Hobbies
Cooking
Shopping
fix er upper