- Trained to understand the dynamics of work incentive benefits, including assessing clients' specific goals related to their public
- Acquired detailed information on how employment and earnings may impact public benefits, while navigating the various public
- Leveraged a deep knowledge of the latest policies, regulations, and training related to Work Incentive Benefits Services to be able to educate customers on work incentives, benefits planning, and strategies for financial independence, as well as help them address and resolve any issues or disputes related to their benefits and entitlements
F
Fidelity National Information Services FIS
Business Analyst
Milwaukee, WI, US
June 2022 - April 2023
G
Galaxe Solutions
Junior Data Analyst
November 2020 - June 2022
V
Voces de la Frontera Service Employee International Union
Lead Canvasser
Milwaukee, WI, US
November 2019 - November 2020
C
City Year
Student Success Coach
Milwaukee, WI, US
August 2018 - May 2019
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Skills
AdaptabilityAgile MethodologyAnalytical ThinkingBusiness AnalysisBusiness IntelligenceBusiness ProcessesBusiness Process ImprovementBusiness Process MappingBusiness RequirementsCalculationsCanvassingCivil LawCommercial KnowledgeCommunication SkillsCommunication StudiesConsultingContract ManagementCoordination SkillsCultural ActivitiesCustomer ExperienceCustomer Relationship ManagementCustomer SatisfactionCustomer ServiceData AnalysisDatabase AdministrationDatabasesData IntegrityData IntelligenceData VisualizationDecision Making SkillsDelivery of ProjectsDirect InstructionDiversity AwarenessEmployee OnboardingEmpowerment SkillsForecasting SkillsForgingHard Work and DedicationInformation TechnologyInterpersonal SkillsKnowledge of CampaignsKnowledge of FinanceKnowledge of MathematicsLiteracyMentoringMicrosoft AccessMicrosoft ExcelMicrosoft OfficeMicrosoft OutlookMicrosoft PowerPointMicrosoft Visual StudioMicrosoft WordMySQLPerformance ManagementPower BIPresentationsPrioritization of RequirementsProblem SolvingProduct DesignReflective PracticeRequirements AnalysisResource AllocationRisk AnalysisSchedulingSelf MotivationServicenowSocial Security Disability InsuranceSoftware DebuggingSoftware EngineeringSQL DatabasesStrategic ManagementStrategic ThinkingStreamlineSubsidized HousingSuccess Driven PersonTeachingTeam BuildingTeam ManagementTeam WorkingTraining ActivitiesTrend AnalysisUser StoriesWriting of ReportsYouth Health