Carina Brooks-King

About Me

Motivated and dependable with strong attention to detail. Focused on learning, growth, and delivering quality results in any environment.

Location

Apopka, FL
Rochester, NY
Education
    University of Arizona Global Campus
    October 2023 - April 2027
    expected degree
    Bachelor's
    Canterbury University
    September 2008 - September 2012
Work Experience
    Freelance Technical Support and Media Production
    Technical Support Specialist
    January 2011 - present
    company
    Freelance Technical Support and Media Production
    title
    Technical Support Specialist
    overview
    Provided front-line technical support for customers and internal users, assisting with troubleshooting software, system, and account-related issues. Delivered timely resolution through ticketing systems while maintaining high customer satisfaction. Supported password resets, system access, data verification, and basic network or application troubleshooting. Demonstrated strong communication skills, attention to detail, and the ability to explain technical concepts clearly to non-technical users while meeting productivity and quality standards.
    Asurion
    Premiere Tech Support
    April 2019 - June 2023
Fun Fact

I have an IQ of 137

Passion

Creating handmade beauty products, data and design, writing books and my beloved pets

Skills
Application TrainingBlogger (Service)Communication SkillsData AnalysisDesign DevelopmentInstructional DesignManagement, Customer service, LeadershipTechnical SupportTechnology Skills: Computer skills, Microsoft Office (Word, PowerPoint), Internet Browsing, Internet Search Engines, and Social Networking, and ESHA Cloud Access (Food Processor Software).Website DesignWorkflow Management SystemsWriting, Editing, Research, Marketing, Adapting
Gigs / Freelance
    Full Specialist
    Lic#FS878159
    October 2019 - October 2026
Volunteer
    MicroMentor
    January 2020 - present
Leadership
    CARINA ESTHETICS LLC
    Provider/OWNER
    October 2019 - September 2023
Hobbies
Creative Writing
intructional design
books
web design
birds
Crocheting
Cooking
Reading
coding
data analysis
pilates
Github / Code
Powered By
cbrooksking(view my full github here)
0 followers3 stars1 repository
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Technical Skills
  • Data Analysis
  • python
Videos