Carlo Corbillon II

Associate's

Pre-Nursing

walmart

E-Commerce Personal Shopper

• - Responsibilities • - 1) Delivering the online orders outside the designated parking lot • - 2) Helping customers have the best experience in online shopping • - 3) Respectfully responding to customers' complaints and requests • - 4) Kindly advise customers on best-suited substitutes if ever their items are being substituted • - 5) Reporting customer issues, supplies shortages, and damaged/low-quality products to management immediately • - 6) Ensuring that orders are accurately being checked for quality and completion without any missing items • - 7) Assisting with order collection, packaging, loading, and payment, if required • - 8) Cancelling an order, refunding them after the customer has rejected their order • - 9) Calling customers for updates on their orders if it was delayed • - 10) Returning the rejected items of customers to the rightful place in Walmart designated aisle or location • - 11) Ensuring the workplace or environment is clean • Accomplishments • 1) Awarded badge for having good reviews and ratings from customers. • 2) Acknowledgement by all supervisors for my work ethic.