Catherine Rivers

Bachelor's

Communication

Police Communications Operator II

- Dispatches field units to reported incidents of crime or emergencies requiring police services - Prioritizes events to manage police resources optimally and without risking public safety - Uses a computer-aided dispatch system with interactive mapping capabilities to enter dispatch - Operates radio, telephone, and computer console equipment to dispatch or broadcast - Receives information and requests for additional personnel and equipment from field units - Informs field units of potential threats, risks, and hazards - Dispatches police technicians, specialists, and investigators to incident locations - Monitors the status of dispatched assignments - Receives information requests from field units and relays information to supervisory personnel - Receives requests for police, fire, or emergency medical services from the public - Forwards calls not related to police services to the appropriate agencies - Solicits descriptive information from callers to determine locations and nature of problems - Uses GPS to track field unit movement