Cathy Read

No Degree

Broadcast Communication

T Mobile of Plainfield

General Manager

- Responsible for leading and managing the highest volume store in the NJ Metro District, seeing over 5,000 - Developed and implemented different strategic to recruit, hire, train, and coach employees. Including creating - Conduct sales clinics and workshops to improve KPI's with all employees - Travel to different locations within the district to develop employees, identify business needs, and offer strategic - Spearhead programs to reduce turnover by retraining managers on administering Performance Improvement - Plans and creating action plans - Developed strategic planning, problem solving methods, and initiatives for the entire NJ Metro District - Created an onboarding experience and revamped orientation for the NJ Metro District - Partner with different Store Managers to identify gaps, different processes, and build internal programs to support business initiatives - Leverage key talent metrics to refine and evolve our talent management strategy in partnership with the District - Sales Manager - Manage operational goals to ensure the store operates efficiently and meets key business metrics