Charles Casper


About Me

Information Services professional with proven ability to identify resources and leverage them to drive change. Expertise in researching technology to optimize systems and improve workflow and business processes. Experience includes collaboration with stake holders and cross-functional teams.

Location

Newton, Massachusetts
Education
    Fitchburg State University
    September, 2012 - May, 2016
    degree
    Bachelor's
    major
    Computer Information Systems
Work Experience
    TriNetX
    Implementation Engineer
    November, 2016 - April, 2017
    company
    TriNetX
    title
    Implementation Engineer
    overview
    Responsible for producing high quality technical and customer-facing documentation that contributed to the overall success of the product offering, and the underlying technology. Assisted in client implementations including product installation, configuration, training and support.
    CHOICE INSURANCE GROUP
    BUSINESS SYSTEMS ANALYST
    September, 2014 - May, 2016
    Casper Solutions
    Founder/BA Consultant
    June, 2014 - May, 2016
    Computer Troubleshooters
    Service Delivery Coordinator
    January, 2013 - August, 2014
Fun Fact
I enjoy eating tunafish from the can!
Passion
Family, Business, Technology and the Outdoors
Skills
Technical skills
Office365 Management, AVG CloudCare Management, MS Server 2012, Active Directory, Group Policy Management, MS Exchange Server, HTTP / HTTPS, DNS, DHCP, SSH, SFTP, TCP / IP, Firewall Exceptions, Linux OS, BASH shell, VI editor, SQL SharePoint, JIRA, Confluence, Autotask, Connectwise, Continuum
Skills
Business Analysis, Requirement Analysis, Requirement GatheringInterpersonal CommunicationLeadershipProject Management
Leadership
    Founder/ President CS Club
    Computing Technology Industry Association (CompTIA)
Hobbies
Hiking
Cycling
Snowboarding
Kayaking
Reading
Cooking