Information Services professional with proven ability to identify resources and leverage them to drive change. Expertise in researching technology to optimize systems and improve workflow and business processes. Experience includes collaboration with stake holders and cross-functional teams.
Fitchburg State University
September, 2012 - May, 2016
Computer Information Systems
November, 2016 - April, 2017
Responsible for producing high quality technical and customer-facing documentation that contributed to the overall success of the product offering, and the underlying technology. Assisted in client implementations including product installation, configuration, training and support.
CHOICE INSURANCE GROUP
BUSINESS SYSTEMS ANALYST
September, 2014 - May, 2016
June, 2014 - May, 2016
Service Delivery Coordinator
January, 2013 - August, 2014
I enjoy eating tunafish from the can!
Family, Business, Technology and the Outdoors
Office365 Management, AVG CloudCare Management, MS Server 2012, Active Directory, Group Policy Management, MS Exchange Server, HTTP / HTTPS, DNS, DHCP, SSH, SFTP, TCP / IP, Firewall Exceptions, Linux OS, BASH shell, VI editor, SQL SharePoint, JIRA, Confluence, Autotask, Connectwise, Continuum
Business Analysis, Requirement Analysis, Requirement GatheringInterpersonal CommunicationLeadershipProject Management
Founder/ President CS Club
Computing Technology Industry Association (CompTIA)