Chen-Wei Chiu

Location

Tempe, AZ
Education
    Arizona State University
    August 2024 - May 2026
    expected degree
    MBA
    majors
    Business Analytics
    Supply Chain Management
    National Taiwan University
Work Experience
    Major Account Manager
    January 2022 - present
    title
    Major Account Manager
    overview
    - Optimized the delivery time for $2M USD worth of product orders from 7 to 2 working days by integrating IT - Saved $300K USD per year by minimizing wastage for the world's largest antibody manufacturer by launching 'UPS - Premier' service to enhance cold storage accuracy by 5% and reduce customs inspections by 20% during transportation - Expanded a Taiwan-to-US semiconductor partnership deal from $4K USD to $100K USD within 3 months by - Achieved 95% customer retention--compared to the national average of 70%--by evaluating market intelligence for pricing and service strategies to fulfill customer demands and enhance loyalty - Managed the top 50 accounts in the assigned territory, generating $32M USD in annual revenue by establishing
    UPS
    April 2021 - May 2024
    Account Manager
    January 2021 - December 2022
    Singapore Airlines Taipei City
    Cargo Sales Representative
    TW
    August 2019 - March 2021
Skills
Languages
ChineseEnglish
Skills
AntibodiesAutomationBasketballBusiness AnalysisBusiness DevelopmentBusiness PartnershipsCommunication SkillsConsumer ElectronicsContract ManagementCoordination SkillsCOVID-19 TestingCultural ActivitiesCustomer Communications ManagementCustomer Relationship ManagementCustomer RetentionData AnalysisData VisualizationDecision Making SkillsE-CommerceExpeditingFreight ForwardingInternational RelationsLogistics OperationsMail ServicesMarket ResearchMarket ShareMaster of Business Administration (MBA)MentoringMicrosoft ExcelMicrosoft OfficeMicrosoft OutlookMicrosoft PowerPointMicrosoft WordNegotiation SkillsOrder ProcessingPolitical SciencePresentationsProfit-Based Sales TargetsPublic RelationsRecruitmentSalesSalesforce.ComSelf MotivationSemiconductorsStakeholder ManagementStandardizationStock ControlStrategic ThinkingStrategies of PricingStreamlineSupply Chain ManagementTailoringTransportation Management