Cherie Miller
Location
Springfield, MO
Education
M
Missouri State University-Springfield
September 2018 - May 2022
degree
Bachelor's
major
Marketing
M
MSU
Work Experience
U
USAA Bank Program
Member Service Representative
Springfield, MO, US
May 2017 - July 2018
company
USAA Bank Program
title
Member Service Representative
overview
- Assist USAA members with banking needs including checking, savings, and credit card accounts
- Mentored new representatives on the call floor which included coaching with a focus on improving statistics and building morale
R
Revana DIRECTV Program
Back Office Supervisor
Phoenix, AZ, US
January 2016 - April 2017
R
Revana DIRECTV Program
Lead Consultant
Phoenix, AZ, US
February 2014 - January 2016
S
Stream Global Service AT&T Retention
Client Reporting Specialist
Phoenix, AZ, US
March 2013 - February 2014
Passion
I'm passionate about life! Going above and beyond in everything I do and doing it well. People that know me well know that if they want to get me a gift, that I would prefer experiences to objects.
Skills
Active LearningAdaptableAdaptive to new environments/culturesArtistic AbilitiesAttentive to Detail Customer RelationsCustomer SatisfactionCustomer ServiceDecision MakingDigital MediaEvent PlanningMicrosoft ApplicationsMulticultural awareness/sensitivity Quality AssuranceRelationship BuildingResearchRetention skillsSalesSocial Media MarketingTeam BuildingTeam Management
Volunteer
E
Eden Village
May 2017 - August 2019
B
Bear Breaks
August 2019 - March 2020
Leadership
Bear Breaks
Trip Leader
August 2019 - March 2020
Hobbies
Cooking
Gardening
Crocheting
Knitting
Hiking/Backpacking
Fishing
Camping
Gaming
People Watching
Rafting
Scrapbooking
Puzzles
Traveling
Pet