Cierra B

Location

Jersey City, NJ
Brigantine, NJ
Education
    William Paterson University of New Jersey
    September 2014 - July 2017
    degree
    Bachelor's
    major
    Psychology
    William Paterson University
Work Experience
    ACCOUNT MANAGER
    September 2022 - present
    title
    ACCOUNT MANAGER
    overview
    - New Jersey, 08054 - Managed key accounts, exceeding sales goals by 20% through strategic relationship-building - Led cross-functional teams to drive successful implementation of client projects - Developed and executed account plans to maximize revenue and customer satisfaction - Boosted client retention by crafting tailored engagement strategies - Analyze client feedback to refine account strategies, enhancing satisfaction - Pioneered innovative client service protocols, setting industry benchmarks - Energize team dynamics to foster peak performance in project execution - Monitor and report on sales metrics to guide future account plans - Exceeded sales targets by 20% through strategic client partnerships and proactive account management
    CONTRACT PROJECT MANAGER
    Callahan, KS, US
    January 2021 - December 2022
    Cerner
    SOLUTIONS ANALYST
    Kansas City, MO, US
    August 2021 - August 2022
    SiteRx
    PATIENT RECRUITER
    New York, NY, US
    August 2021 - September 2021
    Yelp
    ACCOUNT EXECUTIVE
    New York, NY, US
    January 2018 - December 2020
Skills
Languages
EnglishSpanish
Skills
AdaptabilityAdvertising CampaignsAttention to DetailBenchmarking SkillsBrand ManagementBudgeting SkillsBusiness PartnershipsBusiness PlanningBusiness Relationship ManagementCernerCommunication SkillsContract ManagementCost ReductionCultural ActivitiesCustomer Account ManagementCustomer Demand PlanningCustomer ExperienceCustomer Relationship ManagementCustomer RetentionCustomer SatisfactionCustomer ServiceCustomer SupportData IntegrityDelivery of ProjectsEmployee RetentionFinancial PlanningHard Work and DedicationHealth CareInnovationInstructional ManualsInterpersonal SkillsKnowledge of CampaignsMarketingMarket TrendsMetricsNegotiation SkillsNetworking SkillsPassionatePatient RecruitmentProblem SolvingProfessional AttitudeProfit-Based Sales TargetsProject ManagementReceptivityRecruitmentResource AllocationRevenue GrowthSalesSales ManagementSales PromotionSales StrategySelf MotivationService DeliveryService OrientationSocial MediaSocial WorkSoftware ToolsStrategic ManagementStrategic ThinkingTeam WorkingTechnology StrategiesWorkflows