Cierra Davis


About Me

Enthusiastically motivated to excel in the world of health, fitness and life towards a better tomorrow! I pride myself on being a valuable asset to any team.

Location

Parker, CO
Colorado Springs, CO
Education
    University of Northern Colorado
    August 2013 - May 2018
    degree
    Bachelor's
    major
    Business Administration
Work Experience
    Mobile Solutions
    Technical Customer Support Specialist
    Denver, CO, United States of America
    March 2019 - present
    company
    Mobile Solutions
    title
    Technical Customer Support Specialist
    overview
    • Answering fifteen to thirty calls a day • Completing customer submitted tickets in a timely manner • Proficient using cloud-based web portal • Personal ownership of calls from start to resolution • Contribute positively to company goals exceeding department timelines • Acting with a consultative approach to end-users and network carriers • Completing side-work and training programs • Provide accurate feedback • Great communication skills, both over the phone and in-person • Eager to discover issues and fix them • Excellent computer skills and typing ability of more than 50 wpm • Organized and punctual in all tasks • Proven leadership by volunteering for big client support; Sunrun
    Power Home Remodeling
    marketing representative
    Denver, CO, United States of America
    September 2018 - February 2019
    Bogey's Pub and Grill
    server
    Greeley, CO, United States of America
    October 2017 - August 2018
    Tilted Kilt Pub & Eatery
    Server / Hostess
    Greeley, CO, United States of America
    June 2016 - July 2017
Fun Fact

I love bodybuilding and competing

Passion

My passion is maintaining health, lifting weights, bodybuilding, animals, and humor. I LOVE coffee, food, healthy salads, cooking, work -out clothes, travel and laughter. Enjoying life while working hard and smart takes balance and a healthy mind. It makes the world a better place!

Skills
Technical skills
ExceliPhoneMACMicrosoft WordMS OfficePCSamsung
Skills
Customer RelationsCustomer ServiceInbound call centerLeadershipManagementProblem SolvingSales
Leadership
    University of Northern Colorado
    Certified SCRUM Trainig
    April 2018 - April 2018
    NPC Body Building
    Competitor, poser, teacher
    January 2017 - July 2018
Hobbies
Traveling
Cooking
Bodybuilding
Skiing
Hiking
Camping
Videos