Connie McFadden Boese


Location

Cabot, AR
Education
    Remington College-Little Rock Campus
    January 2011 - January 2012
    degree
    Other degree
    Draughton Business College
Work Experience
    Lakewood Family Medicine
    Office Manager and Credentialing Specialist
    North Little Rock, AR, US
    October 2012 - January 2014
    company
    Lakewood Family Medicine
    title
    Office Manager and Credentialing Specialist
    overview
    - Office Manger - Prepare and review operational reports and schedules to ensure accuracy and - Monitor the facility to ensure that it remains safe, secure, and - Hire and terminate clerical and administrative personnel - Receive payments and post amounts paid to customer accounts - Locate and notify customers of delinquent accounts by mail, telephone, or - Persuade customers to pay amounts due on credit accounts, damage claims, or - Advise customers of necessary actions and strategies for debt repayment - Locate and monitor overdue accounts, using computers and a variety of - Confer with customers by telephone or in person to determine reasons for - Answer customer questions regarding problems with their accounts - Trace delinquent customers to new addresses by inquiring at post offices - Negotiate credit extensions when necessary
    Professional Consulting Service
    Conway, AR, US
    October 2010 - January 2011
    Customer Services Payment Poster and Claims Adjuster
    Little Rock, AR, US
    March 2008 - August 2010
    Arkansas Oncology Associates
    Claims Examiner II AND Payment Poster
    Little Rock, AR, US
    February 2004 - October 2006
    QualChoice/QCA
    Claims Examiner
    Little Rock, AR, US
    November 2001 - March 2004
    See 1 More
Skills
AccountingAccounts PayableAccounts ReceivableActive Listening SkillsAdministrative OperationsAutomationBanking ServicesBilling ProcessesCalculationsConsultingContract ManagementCoordination SkillsCustomer ServiceData AnalysisDatabase AdministrationDatabasesDeposit AccountsDesktop ComputingElectronic Filing SystemElectronicsFile SystemsIcd-9Insurance Claim ProcessingInsurance Management and AftercareKnowledge of CredentialingKnowledge of FaxMaintenanceMedical Billing and CodingMerchandisingMicrosoft AccessMicrosoft OfficeMicrosoft WordNegotiation SkillsOffice ProceduresOncologyPassionatePersuasivenessPrimary CarePrintingProblem SolvingProject ManagementRefundingResearch SkillsReturn Merchandise AuthorizationSalesSchedulingServicing and Car MechanicsStock ControlStrategic ThinkingTeam WorkingTelephone Skills