Crista Mondragon Rivera

Bachelor's

Computer Science

AT&T

Senior Software Engineer

Built the Smart Home Manager (SHM) AI virtual assistant (VA) capabilities to integrate seamlessly with the app. Explored and implemented generative AI applications and REST APIs. Leveraged GenAI technology for automated tools including searches, translation, and summarization. Developed and strengthened AT&T’s company wide AI VA DaaS technology across tech department teams. Created integrations to work with internal clients and AT&T technologies. Refactored existing flow logic to match updated company standards. Assisted fellow team members to navigate, AI conversational development tool, Teneo. Monitored server security vulnerabilities and assisted in patching. Analyzed errors, performed and tracked maintenance, and repaired issues. Collaborated with QA engineers to produce quality projects and results.