Crystal Gottschalk


Location

Las Vegas, NV
San Francisco Bay Area, CA
Education
    University of Phoenix-Las Vegas Campus
    August 2022 - May 2026
    expected degree
    No Degree
    major
    Environmental Science
    Valley High School
Work Experience
    Southwest Airlines
    Customer Service
    May 2023 - present
    company
    Southwest Airlines
    title
    Customer Service
    overview
    - Responsible for providing exceptional customer service to passengers at various touch-points throughout their travel experience.Primary duties included assisting passengers with check-in procedures, luggage handling, boarding processes, flight information, and resolving any customer inquiries or issues promptly and professionally
    UNIVERSITY OF PHOENIX
    January 2022 - May 2023
    UNIVERSITY OF PHOENIX
    Cashier
    Las Vegas, NV, US
    February 2022 - December 2022
    Altres Staffing
    Warehouse Worker
    Hilo, HI, US
    October 2021 - January 2022
    Conns Home plus
    Customer Service Representative
    Las Vegas, NV, US
    May 2018 - April 2020
    See 2 More
Skills
Active Listening SkillsAttention to DetailCash Register OperationCommunication SkillsCustomer SatisfactionCustomer ServiceEcologyExpeditingHard Work and DedicationKnowledge of FurnishingMicrosoft ExcelMicrosoft OfficeMicrosoft OutlookMicrosoft WordProcurement ManagementReceptivitySalesSales PromotionStock Control