Danielle Barenholtz

Bachelor's

Marketing

Economics

Wayfair

Business Associate Intern

• Developed project plan to roll out training materials to offshore vendors in order to create a standardized and efficient onboarding process • Held meetings with internal teams to define process for creating onboarding training materials for offshore vendors including training outlines, requirements, and delivery timeline • Tracked progress against expected completion dates and communicated status to in-house stakeholders and offshore vendors; launched 60% of trainings to vendors ahead of schedule • Created and implemented a communication matrix for the BPO team to identify points of contact for each in-house group