Darina Daniel Gomes

Master's

Management Information Systems

Zycus Infotech

Technical Product Manager

- Directed end-to-end agile product management for a $450,000 revenue portfolio, managing development of the product as per defined business objectives or goals, resulting in a 9.7 client satisfaction score - Drove the product strategy and execution for Spend Analytics, driving a 30% improvement in operational efficiency through customer requirements gathering and product planning aligned with customer KPIs - Led product development through iterative product launches, prioritizing features, enhancing data accessibility by 40 - Collaborated with Design & Engineering teams along with the leadership, building process workflows, generating data mapping documents influencing products that align with customer objectives, and improving customer retention by 50 - Created detailed project charters, product roadmaps, and backlogs, optimizing resource allocation and defining clear product scopes, facilitating the on-time delivery of 80% of milestones - Spearheaded lifecycle management across 7 accounts, directing meetings, capturing customer feedback, and driving change management, that boosted product adoption rates by 20 - Supervised an 8-member team overseeing A/B testing & product iterations, and ensuring alignment with product goals through daily scrums and stakeholder collaboration