Bilingual CIS grad from Bentley. Cape Cod native who loves chess, soccer & data. Passionate about tech, teamwork, and solving real-world problems.
Location
Watertown, MA
Brewster, MA
Education
B
Bentley University
January 2019 - May 2023
degree
Bachelor's
major
Computer Information Systems
Work Experience
H
Healthbridge Consulting
Billing Team Lead
Waltham, MA, United States, 02454
May 2023 - present
company
Healthbridge Consulting
title
Billing Team Lead
overview
Spearhead end-to-end Medicaid billing operations for two major sites, ensuring 100% accuracy through cost/unit calculations, in-depth QA checks, and proactive error resolution prior to submission.
Act as department lead overseeing billing accuracy across 11 sites—providing final verification of totals, payer accuracy, and compliance standards to eliminate discrepancies before claims are submitted.
Process ~$600K in Medicaid billing weekly with a focus on precision, timeliness, and regulatory compliance, contributing directly to sustained revenue flow and operational efficiency.
Own the collections lifecycle, from submission through reimbursement—tracking denials, investigating root causes, and executing corrections to secure full payment and minimize financial loss.
Conduct post-submission audits to identify and resolve rejected claims, ensuring clean resubmissions and maintaining a low denial rate.
Collaborate cross-functionally with billing staff and leadership to uphold billing standards, troubleshoot issues, and meet organizational revenue targets.
Lead knowledge-sharing efforts: designed onboarding guides, recorded training videos, and conducted live training sessions to support new team members and promote process consistency.
Leverage Excel and Google Sheets to streamline workflows—building dynamic tools using pivot tables, XLOOKUPS/VLOOKUPS, conditional logic, and macros to support reporting, trend analysis, and billing reconciliation.
Generate and distribute weekly/monthly census, attendance, and approval reports across all centers—equipping leadership with actionable insights for performance evaluation and strategic planning.