Planned, directed and led multiple project teams to ensure business objectives were accomplished on time and on budget with the desired results. Prepared statistical reports of types and frequency of actions taken concerning grievances, arbitration, and related labor relations activities, to identify problem areas. Aided management and staff with the interpretation and application of collective bargaining agreements and grievance policies. Advised managers on labor agreement and contract implementation that included discipline, work environment changes. Advised management on matters related to the administration of contracts or employee discipline or grievance procedures. Maintained documentation of operational functions and logistics that included the employee handbook, new hire paperwork and the company’s training manuals. Supervised payroll, self-funded benefits, recruiting, training, HRIS, and employee relations functions. Managed and analyzed budgets, billing, and cost-control audits. Created and maintained an HR dashboard to align departmental goals with the organization's strategic plan/overall objectives. Focused on operational improvements in communications, quality, and earned value management.