- Produced 7 recurring Excel reports for product and sales teams, enhancing visibility into the performance of 500+ brokers.
- Conducted ad-hoc analysis and reporting with SQL, Excel, and Tableau, identifying opportunities to increase profit and reduce loss.
- Designed and executed test cases for 12+ product changes across 4 comparative raters, ensuring data accuracy and resulting in a 20% increase in profits.
B
Bank of America
Mortgage Servicing Specialist
Simi Valley, CA, United States, 93099
February 2019 - June 2021
B
Bank of America
Senior Operations Project Analyst
Simi Valley, CA, United States, 93099
July 2013 - February 2019
B
Bank of America
Operations Project Analyst
Simi Valley, CA, United States, 93099
March 2012 - July 2013
Skills
Adobe PhotoshopApplication Programming Interfaces (APIs)Applied MathematicsAutomationBusiness Process ImprovementCascading Style Sheets (CSS)FigmaFlask (Web Framework)GitGithubHTMLHTML5JavaScript (Programming Language)Knowledge of FinanceKnowledge of MathematicsLoansMarket ResearchMicrosoft ExcelMicrosoft Visual StudioMicrosoft WordMortgage LoansPostgreSQLPython (Programming Language)ReactJSResponsive Web DesignRestful APIsRisk AnalysisSalesSQL DatabasesWeb ApplicationsWorkflows