- CONTACT TRACER - STATE OF MICHIGAN
- RESPONSIBLE FOR REACHING OUT TO INDIVIDUALS WHO HAVE BEEN EXPOSED TO COVID-19 AND PROVIDING
- HEALTH EDUCATION AND GUIDANCE TO INTERRUPT ONGOING DISEASE TRANSMISSION
- KEY CONTRIBUTIONS
- CALL CENTER EXPERIENCE UTILIZING SALESFORCE TO NOTIFY POSSIBLE POSITIVE CONTACTS
- COLLECT AND RECORD INFORMATION ON SYMPTOMS AND NEEDS INTO THE DATA BASE SYSTEM WITH ACCURACY
- PROVIDE CONTACTS WITH APPROVED INFORMATION ABOUT ISOLATION AND QUARANTINE PROCEDURES, AND IF
- APPROPRIATE, REFER THEM TO TESTING ACCORDING TO PROTOCOL AND /OR TO A COVID-19 COMMUNITY
- SUPPORT SPECIALIST FOR SOCIAL RESOURCES
I
INOVALON
MEDICAL REVIEW AUDITOR MICHIGAN REGION
BOWIE, MD, US
June 2008 - December 2019
S
SUNRISE INSTITUTE FOR PAIN MANAGEMENT
CERTIFIED MEDICAL ASSISTANT
TROY, MI, US
January 2008 - June 2008
P
PITNEY BOWES
TEAM LEAD CUSTOMER SERVICE MANAGER
BLOOMFIELD HILLS, MI, US
January 2007 - December 2007
H
HENRY FORD HEALTH SYSTEM
CERTIFIED MEDICAL ASSISTANT
STERLING HEIGHTS, MI, US
January 2006 - December 2006
Skills
Aama CertificationAbstractionsAsepsisAuditing SkillsBilling ProcessesBusiness PlanningBusiness Process ImprovementCall CentersCertified Medical AssistantCommercial InsurancesConsultingContent ManagementCost ReductionCOVID-19 TestingCustomer ServiceDatabasesData CollectionData Entry SkillsExpeditingFluoroscopyHealth AdministrationHealth CareHealthcare Effectiveness Data and Information SetHealthcare SystemsHealth EducationHealth Insurance Portability and Accountability Act ComplianceInsurance Claim ProcessingInsurance Management and AftercareKnowledge of Emergency ProceduresLiteratureMedicaidMedical EmergenciesMedical ManagementMedical RecordsMedical ResearchMedicareMedicationsMetricsMicrosoft ExcelNutrition and DieteticsOperations ManagementPain ManagementPatient AdvocacyPhlebotomyQuality ManagementRegulatory ComplianceRisk AnalysisSafety PrinciplesSalesforce.ComSchedulingSelf MotivationStakeholder ManagementSurgical ProceduresSuturesTeam WorkingTesting Skills