Devin Pugh

About Me

A skilled accounting and banking professional with a track record of success in areas including Client Services, Retail Lending, and Financial Risk Analysis.

Location

Jacksonville, FL
Sacramento, CA
Education
    University of Phoenix-Sacramento Valley Campus
    January 2006 - September 2010
    degree
    Bachelor's
    major
    Business
Work Experience
    PNC Bank
    Senior Processing Analyst
    Jacksonville, FL, United States, 32290
    July 2019 - present
    company
    PNC Bank
    title
    Senior Processing Analyst
    overview
    Forecasted Client financial assets and monitored daily AML transactions to mitigate fraud risk while managing a pipeline of 20 to 28+ files per month with a 99% audit pass. Analyzed and validated 200+ loan files for Clients validating sufficient credit history, income, accounts payable and asset portfolios for credit loan approvals. Developed review processes for audit submittals to ensure bank regulations were met, while liaison between departments, bankers, and stakeholders. Reduced processing costs by 30% in 6 months by proactively monitoring KYC metrics and AML transactions resulting in improved customer satisfaction surveys. Monitored transactions to mitigate and manage risks for bank shareholders, resulting in increased yearly revenue. Continuously monitored high-risk customers throughout the entire duration of the business relationship Performed Enhanced Due Diligence (EDD) reviews for high-risk customers during the onboarding process
    ComputerShare
    Senior Coordinator
    Jacksonville, FL, United States, 32290
    January 2000 - July 2023
Fun Fact

I am an International Published Author

Passion

I consistently achieve and surpass revenue and growth goals by thinking creatively and solving tough problems. I’m a compassionate leader and advocate for others to dream big.

Skills
Technical skills
JIRAMicrosoft ExcelSQL
Skills
AccountingAttention to DetailCoachingCredit RisksCritical ThinkingFraud Prevention and DetectionLeadershipTeam Leadership
Leadership
    Computershare
    Senior Coordinator
    January 2020 - July 2023
Hobbies
Traveling
Creative Writing