- The Anywhere Real Estate portfolio includes: Better Homes and Gardens Real Estate, Century 21, Coldwell Banker, Corcoran
- ERA, and Sotheby's International Realty
- Leading UX Research strategy for the entire product suite reporting to VP of UX - covering Agent, Broker, and Consumer products
- Transformed UX Research from a consultancy model to embedded within product teams, aligning insights with business needs - resulting in all product roadmaps being informed by user research
- Increased researcher velocity by 3x through UX Research roadmaps, templates, and incorporating GenAI to streamline processes
- Developed talent and improved quality of research through UX Research educational initiatives, establishing
S
Shift Technologies
Director of Product Design
San Francisco, CA, US
February 2022 - October 2023
U
User Research
Manager
January 2021 - February 2022
I
IBM
New York City, NY, US
September 2018 - February 2022
U
User Research
User Research Lead
September 2018 - January 2021
Skills
Acquisition of CustomersAdobe InDesignAgile MethodologyAmplitudesAnthropologyArtificial IntelligenceAsset ManagementBudgeting SkillsBusiness MarketingBusiness Process ModelingBusiness RequirementsConfluenceConsultingConsumer ProductsData AnalysisDatadogDesign of User InterfacesDesign StrategiesDesign ThinkingE-CommerceFigmaGoogle SuiteInformation ArchitectureInformation SciencesJIRAKnowledge of EngineeringKnowledge of FinanceKnowledge of SociologyLeadershipManagement of FacilitiesMentoringMicrosoft OfficeMultidisciplinary ApproachOrganic SearchOrganizational ArchitectureProcess DevelopmentProduct DesignProduct ManagementProject ManagementQualitative ResearchReal EstateResearch ExperiencesResearch SkillsResearch StrategyRetention RateSalesSales PromotionScrum MethodologyStorytellingStrategies of MarketingStreamlineSupervisory Control and Data Acquisition (SCADA)Team ManagementTeam WorkingTechnology RoadmapsUser ExperienceUser ResearchWebflow