Eduardo Crespo

Associate's

Accounting

Imperva

Professional Services Engagement Leader

- Delivered and managed over 120 complex projects, leading over a team of seven consultants. Projects include Data Security - Application Security and Network Security. Defined delivery frameworks, which grew revenue 108% year over year - Responsible for end-to-end consulting delivery, escalation contact for internal and external stakeholders - Key participant in pre-sales cycle, provided quotes for level of efforts and defined statements of work. Created new service - Stakeholder in new hire selection, reviewed resumes and interviewed potential candidates. Established a program with the aim to enhance new hire onboarding. Defined skills matrix which is used to upskill current employees and detect potential - Identified any gaps which prevented product renewals. Worked with C-Level executives to demonstrate value of the product and services by establishing delivery plans and creating educational workshops with company security team - Sr. Consultant - Delivered Application Security and Network Security engagements. Recognized as the subject matter expert for Network - DDoS security solution. Guided customers on best practices for onboarding applications to Imperva's CloudWAF platform - Company platform provided services: CDN, Load Balancing, Proxy and API Security - During subscription engagements, guided customers on how to establish effective operational responses to product alerts - Provided customers with runbooks, educated operations teams. Created architectures for BCDR in case Imperva point of presence was not online. Trained customer new hires on Imperva services, bringing them up to speed on security practices - Recognized as top billable resource within Professional services in Q1 2022. Trained and mentored new consultants, created