Ellie Renee Castillo

Other degree

Motorola Solutions

Security Operations Center Analyst Intern

Correspond with customers about their ActiveEye alerts and the recommended response actions Triage alerts in Carbon Black and Cortex to determine validity of the alerts Collaborate with analysts and close alerts when they are found to be false positives, or when the customer bulletin has requested a specific response to an alert type Suppress alerts when duplicate alerts with prevalence are being alerted and found to be non-malicious