Emilia Saez

Associate's

Business Administration

Business Analytics

HELP USA

Document Specialist

Reviewing all Financial Assistance Requests (FARs), making or requesting corrections as needed, entering FARs into DHS CARES database, obtaining appropriate approval, and liaising with the Central Office to obtain checks for payment. Logging receipt of checks and coordinating with Case Managers to arrange secure, documented payments to landlords. Analyzing trends in spending reports and budgets, using CRMs to process data, presenting data using SQL, Microsoft Excel & Access Spending the complete budget in the fiscal year, meeting all monthly spending goals. Participating in community outreach and presentations to increase program enrollment. Supervising a team of case managers ensuring my team successfully close cases and review the cases for closure, review all case notes case managers submit and track all submissions Identifying patterns on problematic cases using analytical skills to resolve all clients needs Assisting the Executive Director with all tasks required