Emmanuel Darkwa

About Me

Information Science student at UIUC | Creative Video Intern | AI & Cybersecurity Enthusiast | Fitness Coach | Entrepreneur | Always building & learning!

Location

Joliet, IL
Education
    University of Illinois at Urbana-Champaign
    August 2022 - May 2026
    expected degree
    Bachelor's
    major
    Computer Science
    minor
    Health Information Technology
Work Experience
    Illinois DIA(Division of Intercolligiate Athletics)
    IT Support Specialist
    August 2023 - present
    company
    Illinois DIA(Division of Intercolligiate Athletics)
    title
    IT Support Specialist
    overview
    ● Provided technical support and managed operations: Delivered in-person technical support for end users within the Division of Intercollegiate Athletics, managing 80% of devices, resolving software and hardware issues, and overseeing help desk operations using Zendesk. ● Managed technology and optimized performance: Successfully handled over $100,000 in technology assets, integrated profiles, repaired computers, and reimaged devices to enhance operational efficiency, while ensuring smooth technology integration during Division One sports matches. ● Improved system efficiency and data security: Developed scripts to automate repetitive tasks, managed data security, and resolved complex information system issues, handling over 100 help desk tickets daily.
    Asurion
    IT Field Technician
    Aurora, IL, United States, 60503
    May 2023 - present
    Walmart Inc
    Sales Associate
    Joliet, IL, United States
    January 2020 - December 2022
Fun Fact

I travel often to Ghana to help with Christian outreach program to ensure a better life for others. I am a varsity basketball athlete and ambidextrous.

Passion

I want to become the best possible person I can and see what capabilities I hold while inspiring and helping others to reach for better especially those with limited opportunity.

Skills
Languages
EnglishTwi
Technical skills
Adobe Creative CloudCompTIA A+CSSDatabasesData VisualizationhtmljavapythonSQL
Gigs / Freelance
    Supportiv
    Tiktok content Creator
    May 2024 - present
    Mount Zion Heaven Minded Ministry
    Volunteer
    January 2017 - present
Volunteer
    Mount Zion Heaven Minded Ministry
    January 2017 - present
Hobbies
Basketball
Football
American Football
3D Printing
Weightlifting
Bodybuilding
Traveling
Auto Cad
Tech exploration
Youtube