Erica Arnold
Location
Norfolk, VA
Education
C
Centura College-Virginia Beach
November 2010 - May 2012
degree
Associate's
major
Medical Assisting
B
Booker T. Washington
September 1996 - June 2000
Work Experience
Billing Specialist Remote
March 2022 - April 2024
title
Billing Specialist Remote
overview
- Trader Interactive
- Identified, researched and resolved billing variances to maintain system accuracy and currency
- Records organization and review
- Resolving discrepancies in billing
- Month-end closing procedures
- Answering customer inquiries and follow ups through email
- Built long lasting client relationships and prioritized outstanding customer service
- Contributing to cross-functional initiatives to improve experiences and optimize billing processes
- Collaborate with other team members on other projects
B
Beth Sholom Village
Administrative Assistant
March 2020 - February 2022
G
Generations Home Health
Receptionist
July 2019 - August 2020
Passion
What I am passionate about is my family. Outside of work, I love spending time with my husband and daughter. We love to do cost-effective vacationing such as a weekend up in Northern, VA, hiking at City Parks, ect.
Skills
AccountingAccounts ReceivableAdministrative OperationsBilling ProcessesCalendar ManagementCommunication SkillsCoordination SkillsCustomer Account ManagementCustomer Relationship ManagementCustomer ServiceDatabasesData Entry SkillsElectronicsFile SystemsInsurance Claim ProcessingMemosMicrosoft OfficeNetworking SkillsRecords ManagementSelf MotivationSpreadsheetsTelephone SkillsTravel Coordination