Erick Cervantez
About Me
An experienced artist who enjoys doing balloon decorations, table settings, and event coordination.
Location
Los Angeles, CA
Huntington Beach, CA
Education
S
Santa Ana College
January 2017 - October 2021
degree
Bachelor's
major
Business
minor
Marketing
coursework
Currently attending school.
H
Huntington Beach High School
September 2012 - June 2015
Work Experience
P
Premier America Credit Union
Service Representative
Chatsworth, CA, United States, 91313
January 2020 - November 2020
company
Premier America Credit Union
title
Service Representative
overview
• Successfully answered the mandatory average of 50+ calls per day.
• Assisted customers with billing inquiries, technical support, and new product information through phone, email, and chat support.
• Maintained a 98% customer satisfaction rating and received multiple positive reviews acknowledging dedication to excellent customer service.
F
Fontana Unified School District
Center Monitor
Chatsworth, CA, United States, 91313
March 2018 - January 2020
I
Ikea
Customer SERVICE REPRESENTATIVE
Costa Mesa, CA, United States, 92628
August 2018 - November 2018
A
Ansafone Contact Centers
Billingual Customer Service Agent
Santa Ana, CA, United States, 92725
October 2017 - June 2018
Skills
Languages
EnglishSpanish
Skills
Customer ServiceEvent Planning
Gigs / Freelance
E
Erick's Party Decor
Balloon Artist
February 2018 - present
Hobbies
Cooking
Art