Erick Quintanilla

Bachelor's

Information Technology (IT)

Marketing

Microsoft

Business Program Manager

Business Program Manager: July 2022 – Present • Leading a cross discipline vendor team of 5-10 people within the CSAM Organization • Maximizing technical training practices and tools to better improve the CSAM experience • Launching meaningful pilots and experiments to enable an iterative, ramped approach to execution at scale • Communicating learning and development approaches to CSAM teams to educate them on technical learning • solutions and to assist in using data to drive decisions and results Customer Success Account Manager: September 2021 – July 2022 • Developed deep relationship with key customer Software Engineering and IT decision makers • Drove application migration, modernization, development, and methodologies using Microsoft Cloud Technologies • including Azure, Power Platform, and others • Partnered with customers and Account Teams to prioritize and plan customer engagements across cloud workload