- Increased efficiency in imaging and provision processes by working with System Engineers as they transitioned to a new Autopilot system
- Worked mostly in Bash (macOS) and PowerShell (windows) scripting integrated with CLI
- Skills: Shell Scripting
- Windows Scripting
- Bash
- Powershell
- Microsoft Power BI
- IT Infrastructure Intern
- Assisted in hardware and software repair, replacement, support and troubleshooting of NCR assets for employees
- Maintained an active inventory for all incoming/outgoing equipment. Imaged, configured, and deployed enterprise software onto more than 200 laptops for incoming customer
- Skills: Hardware
- Technical Support
- Computer Repair
- Customer Service
- Azure Cloud