• Utilize Tableau to prepare prescriptive analysis and data visualization to improve staff scheduling, identify students'
• flow, and reduce missed appointments by 5% each month.
• Help 400+ undergraduate business students each month with class schedules, courses selection, and academic plans.
• Handle front desk's responsibilities including answering phone calls, scheduling advisor appointments, and responding
• to registration inquiries via email which results in decreasing the advisors' workload.