Fadhl Rahawi


Location

New York City, NY
Education
    CUNY John Jay College of Criminal Justice
    January 2013 - January 2017
    degree
    Bachelor's
    major
    Computer Science
Work Experience
    FIFA World Cup
    Manager Venue Technology Operations AND Asset Allocation
    Miami, FL, US
    March 2024 - present
    company
    FIFA World Cup
    title
    Manager Venue Technology Operations AND Asset Allocation
    overview
    - Led the design and delivery of technology assets for the FIFA World Cup, successfully allocating over 20,000 assets across 16 venues - Directed the deployment of Technology, Telecommunications, and Broadcast Technology Services at multiple venues, ensuring compliance with FIFA's stringent requirements - Built and managed a high-performing team of staff, contractors, and volunteers, resulting in increased operational efficiency and a reduction in service delivery issues - Collaborated with Networking to ensure proper network drop installations - Engaged with stakeholders, clients, providers, and government entities, adhering to governance structures and improving stakeholder - Streamlined the collection and distribution of technology requirements across 50+ functional areas, including Media, Broadcast, Guest - Operations, Marketing Rights Delivery, and Football Technology Innovation teams. Enhanced fulfillment accuracy, reduced overhead costs and minimized overscoping - Managed the communication of infrastructure, services, and space needs to venue authorities and delivery teams, ensuring 100% alignment with project specifications and timelines - Oversaw the tracking and management of technology equipment, improving record accuracy and asset retrieval times - Developed progress, risk, and issue management reports using Monday and WeTrack - Implemented BIM360, enhancing project collaboration and reducing delays by 35% while increasing cross-team collaboration efficiency - Developed and enforced asset management processes following ITIL best practices, tracked KPIs to improve asset lifecycle performance - Worked with Guide Vision to create a ServiceNow portal for the Technology Equipment Allocation plan, streamlining processes and reducing processing time by 50 - Maintained the Technology Equipment Allocation Process (TEAP) database and managed the Products and Services Catalog, improving - Created and managed monitoring dashboards for senior management, tracking quantity and budget per city and per product. This initiative - Managed procurement processes and balanced inventory, ensuring availability of critical assets and reducing lead times - Worked with Logistics and Venue Technology teams to achieve an on-time fulfillment rate for Technology Asset requests - Maintained meticulous records of asset assignments, transfers, and ownership changes, resulting in a 30% increase in tracking accuracy - Collaborated with IT cybersecurity teams to align asset management with security standards, reducing security incidents - Improved operational processes and service delivery, achieving an increase in efficiency across FIFA World Cup venues - Utilized BIM360 and Power BI to enhance project management and data-driven decision-making - Coordinated technology service delivery effectively, implementing a comprehensive change management process that improved stakeholder - Applied ITIL best practices, improving asset lifecycle performance, increasing tracking accuracy by 30%, and reducing asset
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    November 2019 - August 2021
    MLB Network
    IT Analyst
    Secaucus, NJ, US
    January 2018 - November 2019
    New York Public Library
    Enrichment IT Zone Tutor
    New York, NY, US
    September 2015 - January 2018
Skills
24/7 ServicesActive DirectoryAdministration of Computer SystemsAdobeAdobe SuitesApple IOSArtificial IntelligenceAsset AllocationAsset ManagementAttention to DetailAudio CodecAuditing SkillsAutomationBackup DevicesBroadcastingBudgeting SkillsBusiness EfficiencyBusiness RequirementsCategory 5 CablingCinema 4DCiscoCisco Certified Network AssociateCloud ComputingCoaxCommunication SkillsComputer SecurityConstructionControl SystemsCoordination SkillsCOVID-19 TestingCriminal JusticeCustomer Relationship ManagementDashboardsData AnalysisDatabase AdministrationDatabasesData Display DebuggersData Distribution ServiceData MartData Transport UtilityDecision Making SkillsDelivery of ProjectsDesign SpecificationsDesktop SupportDisaster RecoveryDomain Name System (DNS)Dynamic Host Configuration ProtocolEditingEducational TechnologiesElectrical SwitchesElectronic News Production SystemsElectronic SystemsEngineering Design ProcessErgonomicsExpeditingFile TransferFirewalls (Computer Science)GovernanceGraphic DesignGroup PolicyHardware InfrastructureHard Work and DedicationHyper-VInformation SystemsInformation TechnologyInformation Technology Infrastructure Libraries (ITIL)Infrastructure ManagementInnovationIssue Tracking SystemsKnowledge of EngineeringLAN SwitchingLaptopsLeadershipLinuxLive BroadcastLogistics OperationsMaintenanceManagement of ChangesMarketingMcAfee VirusScanMedia ProductionMentoringMicrosoft AzureMicrosoft Desktop Optimization PackMicrosoft Exchange ServerMicrosoft OfficeMicrosoft SharePointMicrosoft WindowsNetwork AdministrationNetwork ArchitectureNetworking SkillsNetwork RoutersNetwork ServerNon-Linear Editing SystemsOperating ExpensesOperational SystemsOptical Fiber CablingPower BIPower Distribution UnitPrintingProblem SolvingProcurement ManagementProject CollaborationProject ManagementRadioReal Time DataRecruitmentReliabilityRemote Desktop ServicesRemote SupportRisk AnalysisRoutingSafety PrinciplesSatellitesScriptingSelf MotivationServer SystemsServer VirtualizationService DeliveryServicenowSoccerSoftware DebuggingSoftware DocumentationSQL DatabasesStakeholder ManagementStandardizationStandard Operating ProceduresStock ControlStreamlineStyles of LearningSurface-Mount TechnologySystem Center Configuration ManagerSystem IntegritySystem SafetySystems EngineeringTeam ManagementTeam WorkingTechnical SkillsTechnical SupportTechnology StrategiesTelecommunicationsTelevisionTesting SkillsUser AccountsUser AdministrationVcenterVideo CardsVirtual Local Area NetworksVirtual MachinesVmwareWeb DevelopmentWindows ServersWireless Access PointWireless NetworksWorkflowsWorkstations