Farhen Tropa

Bachelor's

Economics

Chase Bank

Teller

•• Assist clients with any issues while providing outstanding customer service in person and over phone which helped form customer loyalty • Offer clients different ways to access their accounts and different solutions to their issues to make their lives more convenient • Cash checks, make deposits and sold/issue cashier's checks, cash orders, traveler's checks, cash advances and fund transfers for individuals or businesses • Assist the supervisor with audits and daily balancing of Teller Cash Recyclers and vaults which often exceeded $100,000 • Maintain good relationships with clients by ensuring all financial transactions are completed accurately by complying with all banking policies and procedures • Handling financial transactions for individual and businesses • Provide account services such as checking and saving accounts to customers and business owners • Accurately keep record of money and every transaction • Process different types of payments (mortgage, credit card, loans) • Referring customers to other bank services • Managing and handling large amount of cash