- Managed client relationships and provided exceptional customer service in the photography industry
- Collaborated with clients to understand their needs and recommend appropriate photography services
- Coordinated photo shoots, including scheduling, location scouting, and equipment setup
- Ensured client satisfaction by delivering high-quality photographs and timely project completion
- Developed and maintained a strong network of industry contacts to generate new business opportunities
- Developed and implemented strategies to increase client retention and repeat business
- Identified and pursued opportunities to upsell and cross-sell photography services to existing clients
- Identified potential clients and developed strategies to attract them to the company
- Developed and delivered client presentations to showcase the company's photography services and highlight the potential value to the clients
- Conducted market research and analyzed industry trends to identify new business opportunities and target markets for photography services
- Acted as a main point of contact for clients, addressing any questions or concerns they may have and providing timely and accurate resolution to issues
- Built and maintained strong relationships with key decision-makers in the photography industry to increase brand visibility and secure new client
- Skills
- Risk Management
- Problem Solving
- Customer Service
- Time Management
- Communication
B
Bank of America
Call Center Customer Service Representative Algonquin