Flavia Camargo

About Me

Versatile Marketing Strategist with experience in the SaaS industry, working as a Customer Success Manager for the past three years.

Location

New York City, NY
Florianópolis, Brazil
Education
    New York University
    September 2021 - May 2023
    degree
    Master's
    majors
    Business Analytics
    Integrated Marketing Communications
    Emory University, Goizueta Business School
Work Experience
    RD Station
    Customer Success Manager
    Florianopolis, BR
    November 2018 - present
    company
    RD Station
    title
    Customer Success Manager
    overview
    - Implemented the software for over 50 customers, supporting first steps and removing any technical barriers to succeed - Managed a portfolio of over 200 customers and used enablement approaches to motivate their recurrence in our platform's features, facilitating the software to be a part of the clients' routine - Prepared presentations, reports, and logs to analyze and evaluate process-driven activities to support scalable retention metrics - Conferred with customers and product managers to assess software's user-friendly interface, equipment needs, and determine system requirements
    Forno de Minas USA
    Marketing and Sales Merchandising Analyst
    New York, NY, US
    December 2017 - July 2018
    The Coca-Cola Company
    Global Marketing Intern
    Atlanta, GA, US
    March 2017 - August 2017
    Ogilvy & Mather
    Marketing Intern
    Caracas, VE
    May 2015 - July 2015
Passion

I am motivated by challenges and the opportunity to overcome obstacles and learn new skills, as well as by the potential for financial rewards and stability. Ultimately, I am driven by a desire to succeed and achieve my goals, and to continually improve and push myself to be my best.

Skills
Languages
EnglishPortugueseSpanish
Volunteer
    Endeavor Global
    February 2022 - May 2023
Hobbies
Tennis
Painting
Sudoku
Bike
Anything food related!