Francisco Agundiz

Bachelor's

Business

Business Administration

Sociology

Spanish

Progressive Insurance

Product Project Manager for Seguros

▪ Managed an average of 5 concurrent projects with a 95% success rate at reaching net profit targets of $20,000-30,000 within 6-month timelines. ▪ Collaborated with stakeholders to define the strategic goals and objectives for new insurance products created and marketed toward Spanish-speaking clients. ▪ Conducted weekly 1:1 meetings with cross-functional teams, including actuarial, underwriting, marketing, and IT, utilizing Microsoft Ecosystem to analyze and define researched demographical data. ▪ Gathered feedback from Spanish-speaking clients and stakeholders utilizing Cisco software to continuously improve insurance products. ▪ Used insights to establish satisfactory product features, pricing, and customer experience, resulting in a 85% retention rate saving Progressive up to $130,000 in cancellations of policies.