Gary Geronimo
Location
Bloomfield, NJ
Jersey City, NJ
Education
T
The College of Saint Rose
August 2014 - May 2016
degree
Master's
major
Communication
F
Fairleigh Dickinson University
Work Experience
H
Handshake
MID MARKET CUSTOMER SUCCESS MANAGER
New York, NY, US
July 2024 - October 2025
company
Handshake
title
MID MARKET CUSTOMER SUCCESS MANAGER
H
Hired
ENTERPRISE CUSTOMER SUCCESS MANAGER
August 2021 - May 2024
I
Indeed.com
CLIENT SUCCESS SPECIALIST
New York, NY, US
January 2019 - August 2021
C
Celgene
CUSTOMER CARE REPRESENTATIVE
Summit, NJ, US
July 2017 - December 2018
Skills
Languages
EnglishLatin
Skills
Applicant Tracking SystemsArtificial IntelligenceBootcampBusiness IntelligenceBusiness PartnershipsCommunication SkillsConsultingCreating PrototypesCultural ActivitiesCustomer Account ManagementCustomer AdvocacyCustomer Demand PlanningCustomer Lifecycle ManagementCustomer Relationship ManagementCustomer SatisfactionCustomer ServiceData AnalysisDesign of User InterfacesDesign ThinkingDigital ProductsEmployee OnboardingEmployee RetentionExtensible Markup Language (XML)FigmaHuman Resource MarketingKey Performance IndicatorsKnowledge of CampaignsLeadershipLooker AnalyticsMentoringMetricsPerformance MonitorProduct Information ManagementRestructuringRisk AnalysisRisk ReductionSafety PrinciplesSalesSalesforce.ComSearch Engine MarketingSelf MotivationSoftware as a ServiceStakeholder ManagementStandard Operating ProceduresStorytellingStrategic AlliancesStrategic ThinkingSurveysTeam WorkingTechnical SupportUsability TestingUser-Centered DesignUser ExperienceUser FeedbackUser ResearchWebsite WireframeZendesk