overview
- DURATION: Feb 2021 - Dec 2023
- City: Monterrey, Mexico
- Responsibilities and Experience
- Led and supervised a team specializing in Remote Diagnostic Solutions for On Board Diagnostics (OBD) OEM diagnostic scan tools, primarily focusing on Automotive ADAS, SRS systems, infotainment, and All ECU's testing, verification, and validation for US vehicles requiring repairs due to collision, theft recovery, acts of nature, or mechanical malfunction. Automotive vehicle repair and ADAS calibration experience with renowned brands such as GM, GMC, Cadillac, Buick, Ram, Chrysler, Jeep, Fiat, Alfa Romeo, Nissan, Infiniti, and Subaru. (Promoted from Remote Automotive Technician to Remote Diagnostic Supervisor in 3 months
- Extensive experience in ADAS ECU software testing and validation, leveraging programming knowledge across renowned automotive brands mentioned above. Proficiently utilized communication protocols including CAN, MOST, LIN, FlexRay, and CAN FD Bus lines to ensure seamless connectivity and reliable data transmission through the OBD connector using a company-owned multi-protocol communication device. This single device is capable of Remote OEM Diagnostics and OEM Compatible aftermarket scans, ADAS calibrations, programming and more all while including all OEM vehicle coverage
- Fundamental understanding of mechanical systems, sensors, and actuators as well as ECU communication
- Leveraged Lean Six Sigma process analysis and execution to optimize operational efficiency and deliver consistent high-quality results
- Exhibited the ability to work both independently with minimal supervision and collaboratively within groups, adapting quickly to learn and implement modern technologies and tools. Implemented performance management strategies, conducting regular performance evaluations, and providing constructive feedback to drive continuous improvement
- Experienced in using oscilloscopes, multimeters, and other vehicle repair or diagnostics tools, including troubleshooting a car's engine with an oscilloscope and diagnosing a car's electrical system with a multimeter
- I-Car Certified Mechanical, Electric, and ADAS Technician, showcasing a comprehensive understanding of automotive systems, repair processes and ADAS calibrations
- Proficient in managing and analyzing Data Insights Power BI Reports, providing valuable insights for decision-making and process improvement
- Demonstrated strong leadership abilities by effectively delegating tasks, setting clear expectations, and monitoring progress to achieve team goals
- Developed and implemented training programs to enhance team members' skills and knowledge, resulting in increased efficiency and productivity