-Managed multimillion-dollar product streams for inhalation drug delivery devices, serving as the primary technical liaison between manufacturing plants and key customers, ensuring timely communication and resolution of customer needs.
-Led root cause analysis, CAPAs, FMEA risk assessments, and investigations into manufacturing defects, ensuring continuous product quality, regulatory compliance and resolution of patient complaints.
-Collaborated with cross-functional teams to implement product design changes, adapt to evolving regulatory requirements, and author and revise technical documentation.