• Redesigned Java REST API microservices and React based seller feedback page, which increased positive feedback by 30%.
• Deployed critical API changes with 80K+ monthly active users, leveraging AWS CloudWatch Events & Logs.
• Efficiently overhauled legacy feedback mechanisms, cutting abandonment rates by 10% and enriching customer insights.
• Developed Seller Assistant with RAG and AWS Bedrock using Langchain enhanced efficiency in addressing seller claims queries.
• Migrated Seller Email Notification Service, reliably sending over 250K+ emails monthly.