Hadi Alhussain
Location
San Antonio, TX
Education
U
University of the Incarnate Word
August 2013 - April 2018
degree
Bachelor's
major
Business Administration
Work Experience
B
Beckman Coulter
Quality Assurance Scientist
August 2024 - August 2024
company
Beckman Coulter
title
Quality Assurance Scientist
overview
- Enter and submit complaints on behalf of field-based personnel - using SmartSolve
- Ensure supporting documentation is attached to complaints
- Ensure complaints are correctly classified and assign investigators/reviewers
- Design and Perform complaint investigations into the Chemistry/Immunoassay product line
- Conduct reviews of complaints trending to determine CAPA eligibility
- Escalation of product issues to management
- Complete the following documents as required
- Risk assessments
- Stop ship assessments
- CAPA requests
- Represent QA on development, current business or product improvement projects
- Exercises judgment within defined procedures and practices to determine appropriate action
U
Unitedhealthcare
Appointment Scheduler
April 2024 - August 2024
C
Complaint Management
January 2022 - December 2023
M
Medtronic
Cardiac monitors Customer Service Representative
January 2020 - January 2022
C
Conduent
Fraud specialist II
August 2018 - December 2019
See 3 More
Skills
Languages
ArabicEnglish
Skills
Artificial Cardiac PacemakersBudgeting SkillsBusiness AdministrationCalendar ManagementCarrying out AssessmentsChemistryCommunication SkillsComplaints ManagementConsultingCorrective and Preventive ActionCritical ThinkingCuriosityCustomer ServiceDebits and CreditsDemographicsFinancial AccountingGoogle DriveHuman ResourcesImmunoassayImplantable Cardioverter-DefibrillatorInterpersonal SkillsKnowledge of ElectrocardiographyKnowledge of FinanceMainframesMedical Device ReportingMetricsMicrosoft OfficeMicrosoft WordNegotiation SkillsNetworking SkillsPaintingProblem SolvingProcurement ManagementProduct LinesProject PlanningQuality ManagementRemote MonitoringResearch SkillsRisk AnalysisRisk ManagementSalesSalesforce.ComSchedulingShowroomsSocial MediaStrategic ManagementTeam ManagementTeam WorkingTelephone Call Reception ManagementTime ManagementTrackwise