Harley Chang
Location
Pittsburgh, PA
Education
C
Carnegie Mellon University
August 2022 - May 2025
degree
MBA
major
Business and Technology Management
G
GRINNELL COLLEGE
August 2008 - May 2012
H
HARVARD GRADUATE SCHOOL OF EDUCATION
August 2013 - May 2014
C
Carnegie Mellon University
August 2018 - May 2019
Work Experience
C
Carnegie Mellon University
Role Mentor Program Manager
Pittsburgh, PA, United States, 15298
January 2021 - present
company
Carnegie Mellon University
title
Role Mentor Program Manager
overview
• Recognized need, envisioned, launched and iterated on an innovative program, adopted across department. Saw need to provide extra-curricular support to improve onboarding to new project roles. Conducted research among current students, alumni, and professors. Identified pain points. Then, created a recommendation to address them. Oversaw the implementation of a pilot program over a year and ultimately, adoption by department.
• Supervised junior employees. Recruited and trained employees and oversaw general operations for the newly developed program. Conducted regular team meetings to ensure student support is meaningful and curriculum taught is cohesive.
C
Carnegie Mellon University
Learning Engineer
Pittsburgh, PA, United States, 15298
September 2020 - present
M
MARY INSTITUTE AND ST LOUIS COUNTRY DAY SCHOOL
High School Math Teacher Algebra II Team Leader
St. Louis, MO, US
August 2016 - June 2018
T
THE DERRYFIELD SCHOOL
High School Math Teacher
Manchester, NH, US
August 2014 - June 2016
Fun Fact
I took a gap year before going to college to teach English in China. It was there that I learned how much I enjoyed helping others learn and it guided much of my early career choices and experiences. I also volunteered at the Beijing Olympics during that time too!
Passion
What motivates me is seeing the smiles on people's faces after I've helped them solve their problem. In particular, I get a special joy helping people in the education space, whether it's teaching, coaching, or mentoring, whether it's students, teachers or colleagues.
Skills
Languages
ChineseEnglish
Skills
Administrative OperationsCompetition AnalysisDecision Making SkillsEducational TechnologiesHuman-Computer InteractionInnovationKnowledge of MathematicsLeadershipLearning Management SystemsMentoringPilot ExperimentPrioritization of RequirementsProduct DesignProduct ManagementProject ManagementProject Management SoftwareResearch SkillsStrategies of PricingTeam ManagementTeam WorkingTechnological ChangeTechnology Adoption LifecycleTechnology StrategiesTesting SkillsUser ResearchVideo EditingVirtual Learning Environments
Leadership
Carnegie Mellon University
Role Mentor Program Manager
January 2021 - present
Hobbies
Video Games
Board Games
Home Improvement Projects
Cooking
Swimming
Badminton