Haven Lopez

Bachelor's

Human Resources

Clubessential

Human Resources Business Partner

- Strategically advised senior leadership across five diverse businesses, aligning HR initiatives with organizational goals - Led full-cycle talent acquisition efforts and developed a comprehensive organization training strategy encompassing new hire training, internal and external training programs, learning management systems, and employee career development initiatives - Conducted performance management programs, including compensation cycles and promotions, enhancing employee retention - Delivered expert guidance in employee relations, actively fostering a positive work environment through proactive conflict resolution strategies. Advised management on HR policies and procedures, ensuring fair and consistent application to uphold employee satisfaction and productivity - Directed quarterly Employer Net Promoter Score (eNPS) assessments, analyzing department-level trends and documenting insights. Implemented HR recommendations and action items based on findings to enhance employee satisfaction and retention - Maintained knowledge of trends, best practices, regulatory changes, and new technology in human resources, talent management and employment law by networking with industry contacts, association memberships, social media and conversations with team members - Collaborated with the executive team to analyze trends and Key Performance Indicators, driving the development of solutions, programs and efficiency opportunities