Heer Shah

Location

Greensboro, NC
Harrisonburg, VA
Education
    University of North Carolina at Charlotte
    January 2025 - May 2027
    expected degree
    Master's
    major
    Business Analytics
    University of North Carolina at Charlotte
Work Experience
    Truist Bank
    Universal Banker II
    Kernersville, NC, US
    September 2025 - present
    company
    Truist Bank
    title
    Universal Banker II
    First Horizon Bank
    Senior Client Service Banker AND Virtual Banker
    Winston-Salem, NC, US
    September 2024 - September 2025
    Hilton AND Marriott Hotels
    Front Office Supervisor Guest Services
    W. Orange, NJ, US
    August 2022 - June 2024
    Hilton AND Marriott Hotels
    Front Office Supervisor Guest Services
    Newark, US
    August 2022 - June 2024
Skills
AdaptabilityAgile MethodologyAnalytical ThinkingAppraisal of Market ValueArtificial IntelligenceAttention to DetailAutomationBanking ServicesBusiness AdministrationBusiness AnalysisBusiness Process ImprovementCommunication SkillsCore BankingCost Benefit AnalysisCustomer InsightsCustomer SatisfactionCustomer ServiceCustomer SupportData AnalysisData VisualizationDecision Making SkillsForecasting SkillsJIRAKnowledge of FinanceKnowledge of HospitalityLean ProcessesLucidchartMachine LearningMicrosoft ExcelMicrosoft OfficePower BIProblem SolvingProcess ModelingProject ManagementRegulatory ComplianceSafety PrinciplesSelf MotivationSix Sigma MethodologySQL DatabasesStakeholder CommunicationsStakeholder ManagementStreamlineSuccess Driven PersonTableau (Software)Team WorkingTime Management