- SUPERVISOR: Dr. Tenisha Williams
- CONTACT: 757-269-8165
- HRS PER WEEK: 24-30
- REGULATORY COMPLIANCE: Ensure compliance with company and legal policies, procedures, and regulations for assigned areas by analyzing and interpreting reports, implementing and monitoring loss prevention and safety controls, overseeing safety, operational, and quality assurance reviews, developing and implementing action plans, and providing direction and guidance on executing company programs and strategic initiatives. Maintain patient confidential information, documentation, and assigned records as required by company policies, and local, state, and federal guidelines. Model, enforce and provide direction and guidance to Associates on proper customer service approaches and techniques to ensure customer needs, complaints, and issues are successfully resolved within company guidelines and standards
- PATIENT CARE: Provides comprehensive patient care to customers by processing and accurately dispensing prescription orders
- PROCESS IMPROVEMENT: Develop and recommend strategies that support the implementation of business solutions by building relationships and partnerships with key stakeholders
- Maintain up-to-date expertise and leverage expertise to develop, execute, and improve action plans by providing expert advice and guidance to others in the application of information and best practices. Partner with upper management executives to support and align efforts to meet customer and business needs
- KEY ACCOMPLISHMENTS
- The community events were not consistent and lacked engagement from the clients and the community. I Facilitated 3 consistent wellness events within a year, community engagement, advertised the shots from the facility & Increased sales. Increase client experience
H
Hampton City Schools Employee Pharmacy
PHARMACIST PRN
May 2021 - July 2022
C
CVS Pharmacy
PHARMACIST Full Time
November 2020 - April 2021
C
CVS Pharmacy
PHARMACY INTERN
June 2017 - October 2020
F
Food Lion Pharmacy
March 2020 - April 2020
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Skills
Administration of MedicationsAdvanced Cardiovascular Life Support (ACLS)AllergologyAmbulatory CareAntimicrobialsAsepsisAsset ProtectionAuditing SkillsAutomationBlister (Packaging)Business AdministrationBusiness ConsultingBusiness PartnershipsBusiness Process ImprovementBusiness Relationship ManagementBusiness RequirementsCardio-Pulmonary Resuscitation (CPR)Clinical WorksCommunication SkillsCommunity ManagementConfidentialityConsultingCost Benefit AnalysisCourtesyCustomer Demand PlanningCustomer ExperienceCustomer Relationship ManagementCustomer ServiceData ProtectionDesign Verification TestDosage FormDrug InteractionElectronicsEndocrinologyEvent ManagementFeedback ManagementFirst Aid and PreparednessGlobal HealthHealth CareHealth FairsInfection ControlInfectious DiseasesInformation ManagementInformation TechnologyInsurance Management and AftercareInternal MedicineJournalsKnowledge of CampaignsKnowledge of FinanceKnowledge of ImmunizationKnowledge of MedicineKnowledge of Standards ComplianceLabelingLeadershipLife SupportLoss PreventionMaintenanceManagement of FacilitiesManufacturingMarket ResearchMedical ErrorMedical PrescriptionsMedication Administration RecordsMedicationsMental Health First AidMentoringMetabolismNetworking SkillsOnline MeetingsPatient EducationPatient Information LeafletsPerformance ImprovementPerformance ManagementPharmaceutical CompoundingPharmaceutical PackagingPharmaceutical PracticesPharmaceuticalsPharmacodynamicsPharmacokineticsPharmacotherapyPresentationsPreventive HealthcareProduct MarketingProject ManagementPublic HealthPublishing SkillsQuality ManagementRegulatory ComplianceRetail CommerceRisk AnalysisRisk ManagementSafety PrinciplesSalesSelf MotivationSocial WorkStakeholder ManagementStock ControlStrategic ManagementStrategic ThinkingSurveysTeam ManagementTeam WorkingTesting SkillsTraining ActivitiesWorkflows